Privacy Policy
Effective Date: 31 December, 2025
At SuperLiving, we value the privacy of our users and are committed to safeguarding the personal information that you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use the SuperLiving application.
1. Information We Collect
- Personal Information: When you register or use features like creating posts, interacting with videos, or updating your profile, we may collect details such as your name, email address, phone number, gender, city, and other information you provide.
- Usage Data: Information about how you interact with the app, including IP address, device type, operating system, app activity, and usage statistics.
- Media: Images or videos you upload to enable app functionality.
2. How We Use Your Information
- To provide and improve SuperLiving features.
- To personalize your experience.
- To communicate updates, features, or issues.
- To ensure app security and prevent misuse.
- To comply with legal obligations.
3. Data Storage and Security
We use industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information for third- party marketing.
- With service providers supporting app functionality.
- When required by law or legal process.
- During a merger or acquisition.
5. Your Rights and Choices
- Access and update your personal information.
- Request deletion of your data (subject to legal requirements).
- Opt out of promotional communications.
6. Subscription and Billing Information
- Payments are charged to your Apple ID upon confirmation.
- Subscriptions auto-renew unless canceled 24 hours before the billing period ends.
- You can manage subscriptions via App Store account settings.
- SuperLiving does not store payment details; Apple processes all transactions securely.
7. Children’s Privacy
We do not knowingly collect data from children under 13. If such data is identified, it will be deleted promptly.
8. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted in the app with an updated effective date.
9. Account Deletion
You may request account and data deletion at: https://superliving.app/delete-account
10. Contact Us
If you have questions about this Privacy Policy, contact us at connect@superlivingapp.com
11. Grievance Redressal
In accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the name and contact details of the Grievance Officer are provided below:
Name: Manavdeep Singh
Designation: Grievance Officer
Company: SuperLiving
Email: connect@superlivingapp.com
Phone: +91 9988189997
Address: Incubex, 1121 (Ground Floor), 22nd Cross Rd, Parangi Palaya, Sector 2, HSR Layout, Bengaluru, Karnataka – 560102
Complaint Process
To submit a complaint, please send an email to the Grievance Officer with the following details:
- Name and contact information
- Description of the complaint
- Relevant screenshots or supporting information (if any)
Response Time
The Grievance Officer will acknowledge complaints within 24–48 hours and will endeavor to resolve the grievance within 15 days from the date of receipt. Users may submit complaints regarding content, data privacy concerns, or any other issues related to the services provided by the website.